What is an IS ? A computer-based system :
* Provide data processing capabilities for the organization
* Provide information for people in order to make a better , more informed decisions
Four levels of information activity
* Strategic
* Tactical
* Operational
* ClericalComputer-based IS process data at the clerical level and provide information for managerial decision making at the strategic , tactical , operational levels
Four management functions:
* Planning
* Organization
* Leading
* Controlling
Structured and Unstructured problem
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